
JONATHAN ZHU

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Featuring Jonathan

Full-Stack Software Engineer
Citywide Eye Care- Lead engineer for a production EMR platform used daily by clinical staff, architecting a zero-downtime migration from on-premise servers to AWS (EC2, RDS, S3, Cognito, API Gateway, Amplify)
- Owned HIPAA security architecture end to end: Cognito JWT auth, IP whitelisting, role-based access control, and WireGuard VPN, passing all external compliance reviews with zero audit findings
- Reduced physician documentation time by 95% by engineering structured charting workflows with auto-save, copy-forward, and S3-backed document storage via pre-signed URLs
- Trained clinical staff on the EMR system and built an interactive tutorial system to onboard new users, partnering directly with clinicians to iterate on features and accelerate adoption across all major releases
- Architected for high availability and fault tolerance on AWS using VPC-isolated services, S3 redundant document storage, and Multi-AZ RDS with automated backups ensuring 24/7 uptime for clinical operations
Full-Stack Software Engineer
ZLA - AI-Enabled CRM Platform- Built a production CRM from scratch on a 5-person Agile team, delivering lead management, property tracking, campaign workflows, and agent dashboards within tight contract timelines
- Engineered an AI-powered lead discovery pipeline integrating Google Places API, Geocoding, Brave Search, and OpenAI, cutting manual prospect research time by 60%
- Architected a normalized FastAPI and PostgreSQL backend with complex relational schemas; built a React/TypeScript frontend with Kanban pipelines and map-based lead search
- Provisioned and managed AWS infrastructure with Terraform (Amplify, EC2 with Elastic IP, API Gateway, Lambda) and built anadmin dashboard for one-click backend server management

Software Engineer Intern
Citywide Eye Care- Built and deployed an AI health chatbot using Python and Gemini API, autonomously handling patient FAQs and symptom triage, cutting front-desk call volume by 50%
- Rebuilt the patient-facing website in Next.js and Material UI, improving SEO and driving a 25% increase in appointment conversion rates
- Implemented digital intake and scheduling workflows on AWS (EC2, S3, RDS, Secrets Manager), replacing all manual paper-based processes

Site Reliability Engineer Intern
ADP- Developed an automated service health and status-reporting tool integrated with Splunk and Dynatrace, eliminating manual monitoring workflows and reducing incident response turnaround time by 20%
- Improved deployment reliability and reduced release cycle time by 30% by optimizing Jenkins CI/CD pipelines and tuning MySQL query performance across internal analytics services
- Owned observability integrations across S3, Splunk, and Dynatrace to surface system-level metrics, logs, and alerts; recognized by engineering leadership for measurable impact on operational visibility and team velocity
About
A full-stack software engineer who builds reliable, real-world systems with a focus on usability and impact. I enjoy taking complex problems, breaking them down, and shipping software that actually gets used. My past experiences include production applications ranging from healthcare EMR platforms to AI-powered CRM tools, building across the stack with FastAPI, PostgreSQL, React, TypeScript, and AWS. I led the development of a live EMR system used daily in a medical clinical setting, helping reduce documentation time, improve data reliability, and streamline workflows for doctors and staff. I've also built AI-driven automation and lead-discovery features that significantly reduce manual effort and improve operational efficiency. I earned my B.S. in Software Engineering from Rochester Institute of Technology and will be furthering my education with an M.S. in Computer Science at Georgia Tech, where I plan to focus on machine learning and AI-driven systems.
Discography
Languages
Backend / Systems
Frontend
Databases
Cloud / Infrastructure
AI / ML
Tools & Compliance
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Georgia Institute of Technology
M.S. in Computer Science
Expected May 2028
Rochester Institute of Technology
B.S. in Software Engineering
May 2026